Shipping


Orders placed by 12pm Pacific Time, Monday through Friday, typically ship same day.
Orders placed after 12pm, ship next day, except Friday through Sunday which ship on Monday.

*Free shipping for U.S. residents, excluding sales products.
It's $5 USD per item to ship to Mexico and Canada. Shipped via United States Postal Service (USPS) three-day Priority Mail®. Order tracking email sent upon shipment. On rare occurance, after our initial shipping, either USPS and/or UPS may encounter delivery delays, which Maroo cannot control or be held accountable for. Please contact the shipper for recourse.

For international orders, shipping is just $20 per item sent via United States Postal Service to your local country postal carrier. Expect deliveries in 8 to 10 business days once a package leaves the country (including Canada and Mexico). However, International shipping occasionaly takes longer than 10 business days due to Customs. Please allow up to a month for international shipping. 

Unfortunately, USPS does not track packages once they leave the United States.

Maroo holds no accountability for products that get stuck in customs. Furthermore, the customer is repsonsible for any customs fees, import duties, or taxes that may be imposed by their country's customs department. All packages are shipped identically.

Delivery Expectations as provided by USPS and UPS:

Once a package leaves the Maroo warehouse, delivery time is completely up to USPS and/or UPS. Maroo holds no accountability for any extended delivery time out of Maroo's control due to USPS and/or UPS. 

United States Postal Service - USPS Select
Arrives in 3 to 5 days for the lower 48 states. AK, HI and international shipments may take up 10 days or longer once it leaves the US. Includes tracking number. International tracking stops once the package leaves the United States.

UPS 3 Day Select - All 50 States
Once shipped, arrives by end of third business day (some locations in Alaska and Hawaii may take longer). Includes tracking number.

UPS 2nd Day Air - All 50 States
Once shipped, arrives by end of second business day (some locations in Alaska and Hawaii may take longer). Includes tracking number.

UPS 2nd Day Air AM - 48 contiguous states
Once shipped, arrives on the second business day by noon to most locations. Includes tracking number.

UPS Next Day Air Saver - 48 contiguous states
Once shipped, arrives by end of next business day. Includes tracking number.

UPS Next Day Air - All 50 States
Once shipped, arrives by noon the next business day (some locations in Alaska and Hawaii may take longer). Includes tracking number.

UPS Worldwide Expedited
Delivery in two business days to Canada
Delivery in two or three business days to Mexico
Delivery in three or four days to Europe
Delivery in four or five days to Asia and Latin America
Includes tracking number.

UPS Worldwide Saver
Delivery by end of day
Next business day delivery to Canada
Delivery in two business days to Europe and Latin America
Delivery in two or three business days to Asia
Includes tracking number.

UPS Worldwide Express
Delivery by 12pm noon
Delivery by the next business day to Canada
Second business day delivery to Europe and Latin America
Delivery within two or three business days to Asia
Includes tracking number.

UPS Worldwide Express Plus
Delivery by 9am
Next day delivery to Canada
Delivery within two business days to Europe
Delivery within two or three business days to Asia
Includes tracking number.

Privacy Policy

Our Commitment to Your Privacy

Maroo is excited about fulfilling the needs of its consumers not only found at traditional "brick-and-mortar" stores, but as well through "e-commerce."

We're also extremely proud of our commitment to protecting your privacy online. We value your trust in us and will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to your family and friends.

Maroo does not sell, rent, barter, share or in any other way distribute personally-identifying information collected during your  use of our web site. Purchases made through our site are handled and managed by us. Our commitment is stringent and updated frequently. .

On occasion we may reveal general anonymous statistical information about our web site and visitors, such as number of visitors, number and type of goods purchased, but we will never release, disclose, or reference anyone by name or specific address.

Your trust and confidence are our highest priority.

Information We Collect

During "Account Registration/Sign-up", we collect and store the names, addresses, and other personally-identifying information of our Customers. This information is saved in a secure environment and is kept for your ease upon return visits to purchase additional products only. It is never shared with any third party affilliation.

During the activity of product purchase online, we handle all transactions, and do store personally identifying information (except credit card information) - for the purpose of shipping you your desired items and maintaining your online order history for your review. This information is not stored locally, and is not shared with outside companies.

We do not store or collect credit card information in any cookie or in any other manor. Any credit card information collected is only kept long enough to process your online transaction with the bank merchant of record, and is immediately discarded upon completion.

How We Use the Information We Collect

We do not reveal names, addresses, or other personally-identifying information to any Maroo participating Seller, Affiliate, Manufacturer, Retailer, Sponsor, or any other outside company.

The general information we do collect (number of visitors per day, type of browser used, product interest, etc.), is not only used to build better features into our web site, but to build better products to suit your needs.

We may make follow up sollicitations with regards to related promotions and/or special offers that may be of interest to you. Should you wish to "opt out", you may unsubscribe from email lists within the solicited email.

Any changes to our privacy policy will be communicated through our web site to the public. Information collected before changes are made will be secured according to the previous privacy policy.

Security

To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we are continually employing every reasonable effort, current Internet security method, and proven technology that is at our disposal.

To further protect your personal information, SSL (Secure Sockets Layer) encryption is always used during any transaction that we share with you (I.e. during "Feedback", "Account Sign-up", or during a "Shopping Transaction".)

Use of "Cookies"

At Maroo, we only use cookies in order to provide a tailored viewing and shopping experience. Cookies are only used to track your requested website state and page-to-page information. At no time will any third party have access to the information we collect this way. If you are still uncomfortable in our use of cookies, or your privacy online in-general, alternative ways to view or purchase the products you are interested in are possible through; the phone, fax, or a store near you.
Please don't hesitate to give us a call or send us an email.



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